Welcome to Samsung

Maximise the use of your Samsung products with comprehensive manuals, installation guides, how-to videos, warranty info and SmartThings

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Get started

Maximise your product potential in 3 easy steps

 

Step 1: Visit Samsung support page

Step 1: Visit Samsung support, manual & guides Step 1: Visit Samsung support, manual & guides
 

Step 2: Enter your model code or select a category

Step 2: Enter model code or select category Step 2: Enter model code or select category
 

Step 3: Download user manuals and guides

Step 3: Download guides and maximise its potential Step 3: Download guides and maximise its potential

Manuals & Documents

Find and download your Samsung product user manual PDF, guides software or instructions

Get connected

Connect your devices

Follow the steps to connect your devices and create a smarter home

Step 1

Install app

Download and install the SmartThings app
on your mobile device1
Samsung smartphone with SmartThings app icon and a progress bar shown onscreen. Samsung smartphone with SmartThings app icon and a progress bar shown onscreen.
Step 2

Add device

Open the app and sign into
your Samsung account, then tap (+) to add device
Samsung smartphone with SmartThings app open onscreen and a Samsung refrigerator shown on the list of devices in the app's 'My home' screen. Samsung smartphone with SmartThings app open onscreen and a Samsung refrigerator shown on the list of devices in the app's 'My home' screen.
Step 3

Scan QR code

Tap "Add device" and
scan the product QR code
Samsung refrigerator with a Wi-Fi symbol on top. On the refrigerator a label with the SmartThings app name and a QR code with a Wi-Fi symbol in the middle is shown. Samsung refrigerator with a Wi-Fi symbol on top. On the refrigerator a label with the SmartThings app name and a QR code with a Wi-Fi symbol in the middle is shown.
Step 4

Add from list

Or add a device manually
by selecting it from the list
Samsung smartphone with SmartThings app open onscreen and a Samsung Dacor device shown on the Samsung devices list in the app's 'Add device' menu with the 'Add' option and 'Scan QR code' button highlighted. Samsung smartphone with SmartThings app open onscreen and a Samsung Dacor device shown on the Samsung devices list in the app's 'Add device' menu with the 'Add' option and 'Scan QR code' button highlighted.
Step 5

Complete setup

Follow the instructions on the app
to complete the connection
Samsung smartphone with refrigerator device setup instructions in the SmartThings app shown onscreen with text 'Prepare your device' and 'On your refrigerator, press and hold the Fridge button for more than 5 seconds until AP appears.' Behind, a Samsung refrigerator with doors open and a section highlighted in blue. Samsung smartphone with refrigerator device setup instructions in the SmartThings app shown onscreen with text 'Prepare your device' and 'On your refrigerator, press and hold the Fridge button for more than 5 seconds until AP appears.' Behind, a Samsung refrigerator with doors open and a section highlighted in blue.
Step 6

Start exploring

Done!
Now, explore what you can do with SmartThings
SmartThings app icon in the center is connected to various Samsung smart home appliance icons, including a vacuum cleaner, washing machine, refrigerator, robot vacuum cleaner and dishwasher. SmartThings app icon in the center is connected to various Samsung smart home appliance icons, including a vacuum cleaner, washing machine, refrigerator, robot vacuum cleaner and dishwasher.

1. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

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FAQs

The SmartThings app allows you to connect, monitor, and control Samsung smart devices (appliances, TVs, wearables) and other compatible smart home devices from various brands. You can set up routines based on time, weather, or device status, control devices remotely, receive notifications. For more information, please click “Learn More” button under “SmartThings” on this page.

Not all devices require a SmartThings Hub. Wi-Fi connected devices can be added directly via the app. You can check device requirements in the SmartThings app or on the supported devices page.

Yes, SmartThings supports voice assistants like Bixby, Alexa and Google Assistant. You can control devices, run routines, or check status using voice commands. Ensure your devices are linked to the SmartThings app and the voice assistant is set up.

If the app isn’t working correctly (e.g., slow response, missing features), ensure it’s updated to the latest version. Check your network connection, restart the app, or reinstall it.

Yes, you can use the same Samsung account created for your Galaxy device to register and manage your appliances in the SmartThings app. There’s no need to create a separate account. Using the same account ensures all your devices are linked under one profile for seamless control and management.

Samsung Account is an integrated account designed to facilitate easy access to Samsung apps and services.
With a single Samsung Account, you can enjoy various services like Samsung Health, Samsung Wallet, Galaxy Store and Samsung Cloud. It helps you find lost Samsung devices with Samsung Find and ensures data protection with powerful security features. Plus, using a Samsung Account makes it easy to connect and control multiple Samsung devices through SmartThings, making your connected living smarter and more convenient.

With a Samsung Account, you can conveniently manage Samsung devices like smartphones, tablets and TVs. Once you register your device with a Samsung Account, you can effortlessly access Samsung services without multiple logins. Additionally, it enables you to locate lost devices, enhance device usage through connections and easily seek advice or manage repairs. To learn more about Samsung apps and services, visit www.samsung.com/au/apps

Protecting your personal information is our top priority at Samsung. We not only implement essential measures mandated by privacy laws for encryption and security but also take extra steps to guarantee a secure and worry-free experience. User information is encrypted, and we send login notifications to prompt password updates or encourage setting up two-step verification.

Samsung Account registration is subject to age restrictions based on the laws of each country.

1. SmartThings Energy service availability varies by country, region, or device. Available on Android and iOS devices (Android OS 9↑, iOS 14↑). A Wi-Fi connection and a Samsung Account are required. All devices need to be registered in the SmartThings app to monitor energy consumption.